Fraud

If you have received a suspicious text message requesting financial information.

Recently, AOD has received reports of members and non-members receiving text messages claiming to be from AODFCU. The text messages are from a variety of area codes and numbers. Please be advised that these are not legitimate messages from AOD. Do not call the number or provide sensitive information back to the text message.

Due to the increase number of fraudulent text messages being reported by members and non-members, and in an effort to protect our members against fraud, it has been necessary to block transactions from a number of foreign countries.

If you do plan to travel out of the country, please contact one of our Branches at 256-237-9494 to prevent your card from being blocked.

If your card is already on Travel Status before our block is initiated, your card will still be declined. Please, contact AODFCU and have your travel-status re-activated to prevent any inconvenience.

If you have any questions or are not sure if you have been affected by fraud please contact us, Your Financial Family and let us help you! Call 256-237-9494 or visit www.aodfcu.com.

Scams via text messages are nothing new, however we've been notified that scam attempts have been getting more aggressive over the last few weeks. Specifically, the scammers seem to be targeting Credit Unions. The texts they're sending out request personal account information by telling cardholders they need to call certain numbers to reactivate their debit or credit cards. AOD Federal Credit Union has been told these scams are going out across multiple states and there is no way to tell for certain if our membership will be affected by the scam. We wanted to share this just in case these scam attempts come your way!

Here is an example of one of the fraudulent texts:

So, what can you do? First, you should avoid calling a potentially fraudulent number. It might seem right to call and let the scammers know you're on to them, but any ongoing investigation could be compromised if the fraudsters become too suspicious. Instead, call us immediately and provide us with as many details as possible. Anything you can provide will help us to give a thorough report to the investigating agencies. Remember: The scammers are utilizing a lot of different numbers with different area codes. Scam attempts could come from multiple sources. Also, you should share this information with friends and family since this is not isolated to AOD Federal Credit Union or even to the Alabama. You may save someone quite the headache.

If you have any questions about this scam alert or if you notice anything suspicious on your account, please don’t hesitate to call us! You can reach us at 256-237-9494 and we’ll be standing by to help you out.